National City Bank Sucks

I’ve had a lot of problems with National City in the past month. In one case, I’d done a lot transactions recently and needed an electronic copy of my bank statement — but was informed by two “specialists” that this was impossible and that hard copies sent via snail mail were the only option. It would real neat if someone were to invent a portable document format that could be “attached” to electronic mail (that would appear in a virtual “inbox”), but in the meantime I settled for an ol’ fashioned paper version. This is what NatCity sent me:

[ ] correct address
[ ] correct balance
[ ] correct activity
[x] correct name
[x] correct account number

Hey, 2/5 ain’t bad. Well-played National City, you done good. A blank, data-less piece of paper is extremely helpful and informative.

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